- Customer Service
Working with you, The Hoffman Group gathers the necessary information from you and other public and insurance sources to execute the insurance market search and placement for the insurance coverages your needs/risk exposures require.
We collect nonpublic personal information about you from the following sources:
In doing so, The Hoffman Group exchanges such information only with other insurance related parties that are similarly obligated under state and federal privacy laws and have in place the appropriate procedures to keep all treatments and exchanges of your information with in the requirements of these laws.
We may disclose the following kinds of nonpublic personal information about you to others in order to service, process or administer business such as underwriting and claims operations. In this context, The Hoffman Group may disclose:
And as we place your insurance with these carriers, both our agency and the carriers work together (as well as individually) to retain uses for only those activities required to underwrite, issue and services your policy of insurance, as well as conduct claims activities should that be necessary on your behalf. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
As the scope of our agency business and your needs expand, The Hoffman Group is proud to advise you that we are formally engaged in joint marketing ventures with additional financial service providers. The businesses listed here are tops in their field of expertise and round out the scope of product and services we can offer to you. This permits us to better respond to the multi financial services needs that you shared with us. We may disclose nonpublic personal information about you to the following types of third parties:
We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law.
We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements:
We know that you have other choices when it comes to insurance and financial services. That is why we at The Hoffman Group appreciate your decision to place your financial service needs with us. We value you and your business, and look forward to a continuing client relationship with you. The Hoffman Group wants to earn your partnership to explore your financial service needs, determine the various placement options that may respond to these needs and over time build the type of financial service portfolio you need to secure your family needs and assets.