Commercial Lines CSR

Job Description

Provide primary Customer Service on all assigned accounts including:

  • Technical and analytical support to Producers
  • Determine the proper placement of new business and negotiate pricing
  • Primary point person on renewals, coordinating the collection of gathering renewal details, preparation of applications and marketing
  • Independently work with clients for day to day Account Maintenance issues and activities
  • Claim Management duties including taking initial claim, as well as follow up through closed status
  • Ability to work with multiple producers as accounts are assigned by workload and expertise

Desired Skills & Experience

  • Licensed Ohio Property & Casualty Agent with a minimum of 7 years commercial experience
  • Experience handling Contractors, Transportation risks and Executive Protection clients a plus!
  • Ability to market an account and negotiate pricing, terms and conditions
  • Ability to independently work with minimal supervision
  • Analytical and organizational skills, with high attention to detail
  • Effective verbal and written communication skills
  • Working knowledge of Microsoft Office
  • Effective time management skills and ability to multitask
  • Insurance designations and knowledge of Vertafore 360 Management System are pluses

Company Description

The Hoffman Group is one of the largest independent Ohio insurance agencies in Western Cuyahoga, Lorain and Medina counties.

We specialize in Risk Management for individual, commercial, industrial and professional clients including health care facilities, manufacturers, wholesalers, contractors and restaurants.

Our insurance products include property and casualty coverage, employee benefit programs and financial services.

Additional Information

Posted: February 14, 2012
Type: Full-time
Experience: Mid-Senior level
Functions: Customer Service
Industries: Insurance
Compensation: Commensurate with experience
LinkedIn Job ID: 2553426

Contact Christine Quinn or Apply on LinkedIn