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Customer Service > Claims
Information > Emergency Tips
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- - Emergency Tips - - - |
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| Water
Damage |
| DO |
- Try
to remove as much excess water as possible
by mopping and blotting
- Wipe
water from wood furniture after removal
of lamps and tabletop items
- Turn
on air conditioning for maximum drying
in summer; open windows to speed drying
in winter
- Punch
small holes in sagging ceilings to relieve
trapped water
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| DO
NOT |
- Leave
fabrics in place; dry as soon as possible
- Use
your household vacuum to remove water
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| Fire
and Smoke Damage |
| DO |
- Open
windows for ventilation
- Blow
off or brush-vacuum loose smoke particles
from upholstery, drapery and carpet
- Change
Furnace Filter if blower is operating
- Pour
antifreeze in toilet bowls, sinks and
tubs to prevent freezing if heat is off
in winter
- Clean
and protect smoked bathroom faucets, tub
fittings and towel bars with light coating
of oil
- Remove
Pets to clean environments
- Call
plumber to drain heating system if heat
is off in winter
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| DO
NOT |
- Wipe
or attempt to wash walls, ceilings or
other absorbent surfaces
- Use
upholstered furniture if it can be avoided
- Use
exposed food items, or canned goods that
have been subjected to excessive heat
- Use
TVs, stereos, or electrical appliances
until cleaned and checked
- Send
smoked garments to ordinary dry cleaner.
Improper cleaning may set smoke and odor.
- Use
do-it-yourself, home carpet or upholstery
cleaner
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